VISTANEST Return Policy
At VISTANEST, your satisfaction is our priority. If you are not completely satisfied with your purchase, you may return it within 30 days of the delivery date for a full refund — no restocking fees.
Return Conditions:
- Items must be unused, in original condition, and include all packaging and accessories.
- Proof of purchase (order number or receipt) is required.
- Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
- Refunds will be issued to the original payment method within 5–10 business days after we receive and inspect your return.
How to Initiate a Return:
- Contact our customer service team via email or phone to request a Return Merchandise Authorization (RMA) number.
- Securely pack the item with the RMA number clearly visible on the outside of the package.
- Ship the package to the address below. We recommend using a trackable shipping service.
Return Address:
VISTANEST Returns
1201 3rd Ave, Suite 200
Seattle, WA 98101
Contact Information:
Email: [email protected]
Phone: (206) 555-1234
For defective or incorrect items, we will provide a prepaid return label. Please contact us immediately upon discovery.